As members of the Noisily family, we want everyone to have a safe yet salubrious sojourn on our new home this July, and the best way to achieve this is to look after yourself and your fellow revellers. So if you spot someone who may have overcooked it, or perhaps are feeling a little dickie yourself, then help is at hand.
We have personnel at Noisily to help with any issue you may have, whatever it may be.
If you are unwell, seek help from one of our amenable Medics.
If you see anyone who looks like they may be unsafe or in need of medical attention, don’t hesitate to alert one of our friendly security guards or stewards.
The Medics tent is located in the main campsite next to the traders and Boutique Camping reception.hey also have a presence in the Arena along the main track, close to the Noisily and Liquid Stages, during the Arena opening times.
Our Welfare Tent is operated by Psycare, an incredible group of trained professionals who speak multiple languages and whose skills are second to none, and you can find them next to the Medics in the campsite . Head there if you feel unwell, disorientated, distressed, lost, or just in need of someone to talk to. They will be able to help!
SAFE FESTIVAL TIPS
- Noisily takes place on uneven farmland and woods, with dirt tracks and track way. Take care, especially at night. Strong shoes for walking are a good idea – as is a torch after dark.
- Bring the right gear with you. Even if the forecast is for glorious weather, take some waterproofs. It is the UK after all!
- Remember to keep good hygiene and avoid infections. Wash your hands regularly. Make sure you use the water points, whilst hand washing and sanitising stations are located at the toilet blocks and throughout the site.
- Things look different at night. Learn the layout of the site so you can find toilets, water etc. easily at night. If you are worried you might not be able to find your tent then take a picture of the area and any noticeable landmarks to help you along the way.
- Meet your neighbours in the campsite, make friends with them. Look out for each other and each other’s stuff during the festival. If you spot any shifty behaviour, sound the alarm immediately.
- Ensure that you know where your friends are, especially at night.
- Get some sleep; if you’re having an amazing time now, remember to go to bed at some point so you can do it all again the day after.
- If you are on prescribed medication, ensure you take enough with you to last the entire festival. Be mindful of how these medications could interact with alcohol and other drugs.
- Serious sunstroke, sunburn or cancer can be caused by the sun on unprotected skin – wear a high factor sun cream.
- Keep well fed and hydrated, drink plenty of water (drinking water is available from all taps).
- Prolonged exposure to high volume noise can cause severe hearing damage. Wear ear plugs and make sure to give your ears a rest regularly.
- When parking, be considerate of others and ensure you are not causing an obstruction – otherwise your vehicle will be moved.
- Please don’t climb trees! It is dangerous and you may damage them.
- Please don’t dig holes. After the festival, the site is home to cattle and animals.
- Give any passing security, site services or emergency vehicles plenty of space to pass.
- Do not camp in the fire lanes! Your tent will be moved if it’s found to be obstructing them.
WELFARE / PSYCARE
The Welfare Tent is operated by Psycare. It is situated in the main campsite next to the campsite traders and Medics. . It provides experienced, caring and confidential help for all kinds of practical and personal problems, as well as offering general assistance and advice, counselling and help for distressed / missing people.
Ask for help if you or your friends become unwell immediately.
THEFT AND ROBBERY
Noisily is a very peaceful festival, however inevitably some people will try and spoil it for us. The relaxed atmosphere can offer an easy target for criminals. Tent theft can be really distressing and seriously put a downer on your festival experience. We have experienced security teams patrolling the site 24 hours a day. However there is plenty you can do as well. If you think you have been the victim of crime or theft please report this to the nearest member of staff or at the Welfare Tent or Information Point.
Here a few precautions to take:
- Car Theft: Don’t leave anything visible in your car. This could encourage thieves to take a chance and smash a window. Take everything out of your glove compartment and leave it empty and open. Ensure your car is locked.
- Valuables: Only bring the essentials with you, any valuables that you don’t need are best left at home. Mark your possessions with your name and postcode. Ensure you register your expensive gadgets with the UK National Property Register. This free service will help the police return your items to you if they are recovered. Carry valuables securely on you, ideally in a zipped pocket, bum bag or similar. Never leave bags unattended. Put your phone number onto your keys so if you lose them and they are returned we can contact you. Report lost property to our Information Point in the Mind Body Soul area.
- Tent Theft: Don’t leave valuables in your tent. Tents are impossible to make secure even if they’re zipped. Move anything of worth away from your tent door as you sleep. Don’t put a padlock on your tent as this indicates there are valuables inside.
- Money / Bank Cards: Don’t carry more money than you need to, there are cash machines available onsite if you need extra (a small charge will apply). All our bars and caterers and most traders accept card payments. Only bring the bank cards that you need with you. Make a note of the assistance phone numbers to make cancellation easier if they do go missing.
- Phones / Tablets: Keep your phone well hidden when you are not using it. Keep a record of your phone’s unique IMEI number. You can find it by keying in *#06#* on your keypad. This number will help the Police trace ownership quickly. Make use of your phone’s security lock or pin number. All Apple devices include an app that can keep track of its whereabouts should it go missing. It can remotely lock your device, display messages, play an alert sound (even if the device is on silent) or even erase all of your personal data at your request. The app needs to be set up in advance, so look out for the ‘Find My’ app icon on your device to get started. If using an Android phone, download the ‘AntiDroid theft’ app for free before you arrive. It has features such as GPS tracking, email alerts if the SIM card or number is changed, and even allows you to view the photos taken should your phone go missing. The app is available to download from the Google Play Store.
Save some contacts on your phone as “ICE-*name* “ (In Case of Emergency followed by the name of the person) will help us to get your mobile back to you or contact your next of kin in an emergency.
We want everyone to be safe and feel safe at Noisily, and this includes sexual safety.
If you find your soul’s counterpart in another, please take your precautions. If you have unprotected sex, there is a chance you could catch a sexually transmitted infection. Come prepared. If you have unprotected sex, make sure you visit your local sexual health service as soon as possible.
Making advances to someone without their consent, whether these are physical or verbal, will not be tolerated. Noisily has a zero-tolerance policy towards any forms of sexual harassment and violence. Consent means the person is sending all the signals, physical and emotional that they want to take part. You should never feel pressured into taking part in something you are not comfortable with and you have the right to say no, or change your mind.
If you have been a victim of sexual abuse or if you want to talk to someone about an experience you had, please head to the Welfare Tent.
If you do become a victim of crime, or if you see a crime happening, please report the issue as soon as you can to a member of staff. Try and speak to a member of staff rather than posting messages on social networking platforms; we will be able to react quicker if you speak to someone. That said, our phone lines and email inboxes will be staffed 24/7 during the festival.
The quicker you report it, the more chances we have of catching them.
If anyone you don’t know comes into your tent, even if they say they are lost, please tell our staff immediately. Thieves often use this excuse when they enter a tent to steal but find people inside. If they are genuinely lost our staff will be able to help them find their tent.
If you are reporting the theft of a mobile phone, you will be required to first contact your network provider and have the handset blocked. This will ensure that its use will be blocked across all UK networks even if the SIM card is changed, and will make it useless to the thief.
A list of contact numbers for UK network providers will be available at the Information Point.
Before reporting it, visit the Information Point, they run the festival’s lost property service and it may have been handed in.
Noisily has a zero tolerance policy to drugs including: “legal” highs / research chemicals / NPS / poppers / nitrous oxide and the misuse of prescription drugs. We search on arrival to the festival. Should you be found with either a controlled substance or herbal or “legal high” at the point of entry, you will be denied entry and handed over to the Police.
Should you be found within the festival site with either a controlled substance or “legal high” you will be ejected and handed over to the Police. We provide drug amnesty boxes at the entrance of the festival, should you wish to safely and legally dispose of any prohibited items before you enter the site.
Noisily also supports a harm reduction approach, and as such our medical and welfare teams employ staff who specialise in drug harm reduction. If you have any drug related issues on site, please head to our Welfare or Medical Tents, or speak to a member of the security team.
Mental Health, Support and Care: Mind
Honest Information about Drugs: Frank
Harm Reduction Advice and Information about drugs: The Loop
Information about the effects of alcohol on life and lifestyle: Be Drink Aware
Confidential sexual health and wellbeing experts: Brook
Information and helpline for victims of sexual abuse and rape: Support Line
Listening service for LGBT+ people: Switchboard
Support and information for crime victims: Victim Support Line